Return Policy for Merchandise:
Returns are determined on an individual basis. For properly returned items, we provide a full refund or credit, or equal exchange. Any washed, worn or otherwise damaged items will not be accepted, and all returns must be accompanied by the original receipt. Gift cards are not redeemable for full cash value.
If you wish to make a return, please call customer service at 504-539-5506 within (30) days of the purchase date.
Orders will be processed within 3-5 business days. Please allow up to 10 days to receive merchandise vial USPS mail service. Fed-Ex 2 Day Shipping is available for an additional $15 at checkout.
Please call 504.539.5506 during business hours M-F from 9 am – 5 pm CST for overnight shipping options.
Please Note: Personalized, signed copies of cookbooks are signed by Ralph Brennan himself, and thus are done according to his travel and work schedule. We work hard to have them completed in a timely manner, but sometimes it can take more than 3-5 business days. If this occurs, we will communicate the increased amount of time and do our best to expedite.